Privacy notice

What the app stores

The sign-in service stores account details. For Private Conversations, the app stores your account ID, conversation mode and status, creation and update times, messages you and the owner send, and any report details you submit. It also stores account-level free-reply status and reply-credit and purchase records, including checkout references and payment confirmation times. AI sessions are separate and store the information described in their own flow.

How conversation data is used

Conversation data is used to provide your account-scoped conversation, deliver replies, process reports, and manage related reply credits and payments. Reads require a verified account and are limited to that account; authorized review staff can read messages and reports to respond and manage safety. Messages and reports are encrypted by the app before database storage, but they are not end-to-end encrypted. When you choose an AI session, its messages are sent to the Polsia-managed AI service to generate replies. The Unload Room will not use messages for advertising or AI training without appropriate permission. Checkout uses the company's Polsia payment setup; this app does not ask for card credentials.

Retention and deletion

There is currently no automatic time-based retention period or expiration for private conversation messages and reports. They remain in the app unless you delete the conversation. Use its delete control to remove that conversation and its saved messages and reports from the app. Reply purchases, payment references, reply credits, and your account are stored separately, so deleting a conversation does not delete those records or cancel a payment plan. It also cannot remove information a payment or AI provider may separately retain.

The app does not currently provide a self-service full-account deletion control. To request deletion of account-associated data, email the-unload-room@polsia.app and ask for account-data deletion. This is an email request, not an automatic deletion workflow. The owner must review and approve the deletion process and retention schedule; this draft does not promise a processing timeline or removal of records held by providers.

Review before service

This proposed notice is awaiting owner review, including confirmation of external provider retention details. Viewing or linking this draft does not count as approval. Human conversations remain unavailable to the public until the owner separately approves the required operating hours, privacy and safety procedures, and tested payment flow.